Performer Support Group (PSG) Representative

Based at: Edinburgh (Residential)

Rate of pay: from £3,300 lump sum

Duration: This is a temporary position from 21 July – 27 August 2025. Your normal working week is 48 hours. Shifts will be allocated on a rota basis, and you will be ‘on call’ for some periods. PSG Representatives receive a fixed fee and are not remunerated on an hourly rate. To support your duties, we will provide you with food and accommodation during this time.

Key Duties and Responsibilities: 

  • Meet groups on arrival and accompany on departure, make freight arrangements, organise luggage transfers and storage as required.
  • Respond to welfare, medical and discipline issues as they arise – on-call rota to provide 24hour point of contact within the PSG – and follow reporting structure for escalation/awareness as required.
  • Ensure performers are aware of their schedules, updated on all notices for their attention and return forms as required.
  • Arrange repairs or other ad hoc services in response to weather.
  • Investigate any incidents, following agreed procedures and reporting any issues to Supervisor.
  • Prepare assigned performer group schedules and plan ‘performer experience’ activity.
  • Contribute to daily (and end of Season) reporting to the Production Logistics Manager(s) including any issues arising with transport, feeding, chaperoning arrangements etc.
  • Be familiar with and enforce compliance with company policies. Understand responsibilities towards the health and safety of all categories of performers.
  • Communicate with Production/Event Control in the event of an emergency and follow instruction for performer movement.
  • Present a positive impression of the company and uphold our values in all activity.
  • Any other reasonable tasks as requested by the Tattoo.


Essential Criteria: 

  • Excellent organisation and co-ordination skills.
  • Approachable, confident, and diplomatic communicator.
  • Experience of building positive, respectful, and appropriate relationships with stakeholders during short periods.
  • Practical leadership and problem-solving skills.
  • Proficient in MS Office.
  • Experience working with event-based stakeholders.
  • A proactive and flexible attitude.
  • 18+ years old.

Desirable Criteria:

  • Clean UK driving licence (23+ years old).
  • Experience of planning and delivering visit programmes.
  • Previous liaison experience.
  • Experience in event organisation.
  • Foreign language.
  • First aid.
  • Military or musical background.